Our Approach

Our Approach

BSMS's consulting services are based on our unique, integrated Safety Culture Profiling^TMmethod that focuses on the job-related interactions between organizational systems, human behavior and people factors, which together forge the prevailing organizational safety culture.

System factors represent management systems and structures that determine people's 'on-the-job' behaviors. When these systems and structures are aligned and function as intended, organizations become highly profitable as their cost-base is always 'adding value'. When misaligned or functioning badly, enterprise-wide risks and operational risks are created. In turn, this creates a culture of crises management which soon becomes the norm. In such conditions safety is often overlooked or paid 'lip-service'.

Job factors refers to the use and set-up of materials, equipment and manpower which determine the way people behave 'on the job'. Well planned and executed jobs are completed safely, on time and within budget. Any one job factor that does not meet expected standards can lead to delays and cost-overruns. In these circumstances safety tends to be overlooked or paid 'lip service'.

People factors represent such things as motivation, leadership styles, commitment, attitudes, beliefs and values. If these are aligned to your organization's goals and objectives, people take responsibility for their actions and are committed to improvement in all spheres of activity. If not, poor performance can become the norm with safety being overlooked or ignored.

All three factors constantly interact with each other to create the organization's safety culture. Despite excellent managerial systems, people may still not behave in expected ways because of their attitude and belief systems. Conversely, people may take safety seriously, but still behave unexpectedly to overcome challenges presented by system malfunctions. Many company's choose consultancies who tend to focus on only one factor at the expense of the other two. Although well intentioned, research by the best business schools has shown a singular approach is doomed to failure.

BSMS prefer to focus on all three factors at the same time. We holistically assess your safety culture to arrive at tailored solutions using best 'management of change' practices. In partnership with clients, we create sustainable, long-term results by developing milestones and measurable key performance indicators. We do, however, develop a tailored approach using only those factors desired by clients.

Example Safety Culture Profile

Safety Culture Profiling^TMcan tell you if your Safety Culture is 'World Class (i.e. Low Risk), Good (i.e. Medium Risk), or Poor (i.e. High Risk). You may have a view of your Risk-Rating based on current incident rate trends, but you won't really know unless your culture has been fully assessed. Safety culture is complex. Importantly, most organizations do not understand their cultures well enough to succeed with safety culture changes and the challenges this can create.

The partner to transform your safety culture